ABOUT COLLEGE SPORTS LIVE
With customization and DVR functionality, stream games, press conferences, broadcasts, and select special features to any of your screens devices.
PITT ATHLETICS PREMIUM CONTENT
PITT ATHLETICS FREE CONTENT
Please Note: In many cases, television holds exclusive rights to game broadcasts preventing the ability to stream live video content.
FREQUENTLY ASKED QUESTIONS
2.) How do I know what version of Adobe Flash plug-in is installed on my computer? Please click the following link to determine what version of the Adobe Flash player you have installed: Flash Version Detector.
3.) Why can't I access a live event? If you have difficulty resolving your issue, please review these questions or call 1 (800) 781-9444, where a live agent will be happy to assist you.
4.) How do I cancel my College Sports Live subscription? To cancel your College Sports Live subscription, log into your account and click on the "My Account" link located at the top of the page. Select "Cancel a Subscription" from the drop-down menu. Click "Cancel This Subscription At End of Term". You will be prompted to provide a reason for canceling.
You can also cancel by submitting a written request through this Help Center. Click the "Submit A Question" tab at the top of this page, and you'll receive an email and case number to track your request.
Once you've cancelled, you will have access to the subscription up until the "Subscription End Date". If you would like to reactivate your account, you may do so at any time prior to this date by accessing the "My Account" page and clicking the "Reactivate This Subscription" link at the bottom of the page.
5.) How do I update my billing credit card information? To update your College Sports Live credit card information, log into your account and click the "My Account" link located at the top of the page. Click "Update Credit Card Information" to edit your billing information.
6.) How do I update information for my College Sports Live account? To update your College Sports Live account information, log into your account and click the "My Account" link located at the top of the page. Click "Manage Settings" to edit your account information.
7.) Is there an easy way to clear my cache and cookies? Yes. The following shortcut to clear your cache data and cookies should work for all major browsers installed on Windows or Mac-based machines (i.e. Internet Explorer, Firefox, and Chrome).
In Windows: In any of the three main browsers simultaneously hold down the "Ctrl" (control) key, the "Shift" key and the "Delete" key, then release. A new pop-up window will appear if done correctly. Next, depending on which browser you are using, follow these once your pop-up box displays:
In Internet Explorer: Check only the "Temporary Internet files and website files" and "Cookies and website data" boxes, then click "Delete". Next, close and restart the browser.
In Firefox: Click "Time range to clear", and from the drop-down menu, choose "Everything". Ensure that only the "Cookies and Cache" boxes are checked, then click the "Clear Now" button. Next, close and restart the browser.
In Google Chrome: Set the the drop-down option, "Obliterate the following items from" to "the beginning of time", and have only the "Empty the cache" and "Delete cookies and other site plug-in data" boxes checked, then click the "Clear browser data" button. Close and restart the browser.
In Safari (for Mac users): With Safari open, click "Safari" from the top menu and then click "Reset Safari". From the following menu have the user check only the "Empty the cache" and "Remove all cookies" boxes and click the "Reset" button. Then close and restart the browser.
9.) How does College Sports Live differ from All Access / ULive? All Access and ULive have been discontinued. Instead, College Sports Live offers you an unprecedented value with unlimited access to all content within our network of schools with a single subscription.
If you do not see your question answered, please click here.
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